Woocommerce, Attributes Filtering Show Only 2 Attributes

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Support » Plugin: WooCommerce » Widget Filter Products by Attribute, strange behavior with variations

Widget Filter Products by Attribute, strange behavior with variations

I would like to understand exactly how the links in the widget “Filter Products by Attribute” work.

This is an example: product available in 3 colors (white, red, blue).

In product edit page, tab “Attributes”, I set the 3 supported colors.
In product edit page, tab “Variations” I set 3 variations, one per single color, with the proper prices.

In the frontend widget, under “Color”, I will have the 3 colors links (white, red, blue).

Critic situation: in the backend, tab “Variations”, I disable(or completely remove) the variation with color “white”. In the frontend widget, the link “white” it is still there, giving no results because the variation “white” is not active or published.

Is it not a strange behavior? When a variation with a particular attribute is not active or published, the relative attribute link should not be shown in the widget… it seems that the feature is limited to check if the products supports this attribute value but does not check the most important thing: if the product variation is active or existing.

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Support » Plugin: Printful Integration for WooCommerce » Product variations not showing under Attributes and Filter by Attributes Widget

Product variations not showing under Attributes and Filter by Attributes Widget

Hi, while syncing products I noticed that it correctly synced products to our shop, but attributes are set in a strange way.
For example, phone case models can be seen under “Single Product > Attributes > Size”, as well under “Single Product > Variations”.

But for some reason this attribute called “Size” does not show up in “Products > Attributes page” as well I can not select them in the “Filter by Attributes widget”. The list is empty.

Hey!
When Printful pushes a product to WooCommerce it creates variations with local product attributes – not global ones that would be seen in Products > Attributes section. This is done so to avoid conflicts with a preexisting product and attributes that you might have.

Would the local product attributes–not global ones prevent Woocommerce Product Search Extension from finding the products too? I just discovered that Printul’s integration breaks when I use woocommerce variation swatches plugin.

Just my opinion but if you offer integration with a platform shouldn’t it work with the extensions built especially for that platform. The failure to work with these extensions and widgets creates major limitations on the customers’ ability to search for products on the site.

In the case of the variation swatches break on my site, it cost me two days of work because I had to delete and set up all the Printful products again. Now I’m wondering if installing the Woocommerce Product Search Extension will cost me more time fixing a problem too.
Given the impatience of most internet users, the ability to search by product attributes is a vital asset to an e-commerce store. If the customer can’t find the “orange” shirts they’re not going to scroll through your product catalog. They’ll just go to another site.

So far, my experience with Printful’s Woocommerce integration has been frustrating, to say the least. Any chance you will be addressing these issues and providing a solution?

Thank you for reaching out!
You asked if the local product attributes–not global ones prevent Woocommerce Product Search Extension from finding the products too?
The Printful plugin won’t necessarily work with all other plugins, which are available on WordPress, and some plugins can cause products to unsync or break the integration.

In your case, I suggest trying to use product tags for product search purposes – there are plugins that enable searching by product tags as well!

In my case using product tags will not be sufficient for search. I plan to create several products that are alphabet related. Tagging them with A B C is not going to help the customer locate all the items that match that particular tag in the color they want.
Right now I cannot even set up an attribute widget for searches, which is a feature of the Woocommerce plugin, not a separate plugin.

I’ve noticed that Printful uses a pipe between the attributes whereas Woocommerce uses a comma. Is this the reason why the plugins are incompatible and the attribute search widget won’t work? If so it seems like changing the separator for the attributes would be a simple adjustment to make to your system to help your customers improve their stores.

While on the subject of tags, for some reason only a few of the products with the same tag appear in the search. Any idea why?

Sorry please disregard the question about the pipes vs commas, I assumed that Woo used the commas since it accepts commas in CSV imports.
However I would appreciate your advice on how to improve the search capabilities for my site, the inability to use attributes for search and the limited products being shown when using tag search is a serious problem that must be resolved if I have any hope at all of operating a successful e-commerce store.

I am at the point where I have so many products set up on the store that experimenting with search plugins is not an option. If the sync breaks again, it would be well past the holidays before I could have all the products setup again. Should that happen, I would simply not use the integration at all and revert to manual orders. Not my favorite choice, but it would at least allow me to have the store open.

  • This reply was modified 4 months, 2 weeks ago by mammaw95.

I contacted WooCommerce support about this problem. After checking my site, here is a copy of the email they sent to tell me what they found:

Thanks for providing access.

I’ve created a test product by duplicating an existing one. It seems that you are not setting the product attributes properly. Although the size attribute is stored normally under your Attributes, when you used it on a product, you basically created another attribute called size.

On my test product, I’ve used the size attribute that is stored in Attributes and which is also used by WooCommerce Product Search for filtering. Please check the settings for Test product to find out how to set an attribute. You need to select from the existing list already stored in your shop. Afterwards, if you choose a size on the filter, the result will only show my Test product which is correct.

In general, when you create a new attribute on a product, this attribute will exist only on this product’s scope. Even if you set the same name and the same values, it will still be a different attribute than the one found under Products > Attributes.

Apparently, this problem is not caused by another plugin. It is caused by Printful importing a color and size attribute for the products instead of simply using the ones provided by WooCommerce.

Hopefully, you will correct this problem soon. As you know, the ability to provide a decent search capability for customers is imperative for the success of an e-commerce store.

Sorry for the delay in our reply!
WooCommerce uses 2 attribute types, which are not the same as the individual attributes that we use – these attributes will be individual for every product.

I will forward your feedback to our team, but we do not yet have an ETA for an update to the attributes we push with our products to WooCommerce.

But you can definitely add this idea to our Feature Requests for a community vote.

Feel free to send us another message, if you have any other questions! 🙂

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Support » Plugin: WOOF – Products Filter for WooCommerce » Visibility of filter attributes based on the product page viewed

Visibility of filter attributes based on the product page viewed

For the specific category of products page the attributes which are not used in that product page are also visible.How to make the filters of the attributes of the current product page to be loaded and not the other filter attributes?

for the free version –

1) In category pages use shortcode – [woof_products] with attribute : taxonomies=product_cat:X Where X id your product category. (if you use custom page)

2) In widgets use shortcode [woof] with attribute : * taxonomies=product_cat:X
+
tax_only – write taxonomies or products slug using comma
+
by_only – write any by-filter-elements there using comma: by_text,by_price,by_sku,by_author,by_insales,by_instock. Of course firstly user should enable extensions for that by-filter-elements
*- Do not forget set the same condition in [woof_products]

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